LEGAL & COMPLIANCE

Terms & Conditions

Welcome to Roots & Routes (comercialrootsandroutes.com). These Terms and Conditions govern your access to and use of this website, operated by Comercial Roots and Routes SpA. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Last updated: September 2026

1. Identification of the Company

This website is operated by Comercial Roots and Routes SpA ("Roots & Routes"), a commercial sourcing and export company registered under the laws of the Republic of Chile, with headquarters in Santiago, Chile.

Contact email: victoria.leighton@comercialrootsandroutes.com

2. Nature of the Website and B2B Audience

Roots & Routes is an international B2B platform dedicated to presenting carefully selected South American agri-food products—including edible oils, table olives and derived products, nuts and dried fruits, fruit preserves and culinary preparations, specialty foods, and wines in development.

The content published on this website is intended solely for informative and commercial orientation purposes for professional buyers, importers, distributors, hospitality groups, and culinary retailers.

Nothing on this website constitutes a binding offer to sell, a formal allocation of supply, or a final commercial contract. All purchase commitments, volumes, specifications, prices, and delivery terms are subject to formal negotiation and execution of written commercial contracts.

3. Agricultural Seasonality & Product Specifications

Our portfolio is built around agricultural and natural products produced in Argentina and Chile. Consequently, product availability, organoleptic profiles, harvest volumes, and packaging configurations may vary according to annual crop cycles, regional climatic conditions, and producer capacities.

Roots & Routes strives to provide accurate descriptions and technical specifications; however, final certificates of analysis, phytosanitary documents, and batch specifications are confirmed exclusively on a per-order basis upon execution of formal export documentation.

4. Commercial Inquiries & Quotes

Submitting an inquiry through our contact form initiates commercial discussions. It does not establish a contractual relationship or create an obligation for Roots & Routes to fulfill an order until a formal purchase order or agreement has been accepted and confirmed in writing.

All commercial terms, including Incoterms (e.g., FOB, CIF, EXW), payment schedules, currency, and logistics coordination, are governed by bilateral written contracts.

5. Intellectual Property Rights

All materials displayed on this website—including but not limited to the brand names "Roots & Routes", "From Our Roots to Your Routes", "Finca Victoria", and "Nuestro Roble", as well as logos, brand emblems, graphic marks, texts, photographs, illustrations, and design layouts—are the exclusive intellectual property of Comercial Roots and Routes SpA or are used under authorized license from our partners and producers.

No part of this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the express prior written permission of Comercial Roots and Routes SpA.

6. Permitted Use and Prohibitions

You agree to use this website only for lawful business purposes. You shall not:

• Use automated scrapers, crawlers, or data extraction scripts to copy website text, product information, or imagery without prior authorization.

• Attempt to compromise, disable, or circumvent the security mechanisms or infrastructure of the website.

• Submit false, misleading, or fraudulent commercial inquiries, or impersonate any individual or business entity.

• Introduce viruses, malware, or any other technologically harmful materials.

7. Limitation of Liability

Comercial Roots and Routes SpA exercises reasonable diligence to ensure that information presented on this website is accurate and current. However, the site and its contents are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by applicable law, Comercial Roots and Routes SpA shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the access to, use of, or inability to use this website, or reliance on any general information contained herein.

8. Governing Law and Jurisdiction

These Terms and Conditions, as well as any non-contractual obligations or disputes arising out of or in connection with the use of this website, shall be governed by and construed in accordance with the laws of the Republic of Chile.

Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the city of Santiago, Chile.

9. Amendments

We reserve the right to revise or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon posting on this website. Continued use of the website following any update signifies acceptance of the amended terms.

Comercial Roots and Routes SpA

Commercial & Legal Inquiries

For inquiries regarding these Terms and Conditions or our commercial operations, please contact:

Comercial Roots and Routes SpASantiago, Chilevictoria.leighton@comercialrootsandroutes.com
For buyers

Looking for South American food and specialty products? Contact us to discuss your product requirements, packaging, quantities and delivery needs.

For producers

We welcome proposals from South American producers whose products complement our portfolio. Contact us to introduce your company and products.